Privacy Policy

1. INFORMATION WE COLLECT

We may collect the following categories of personal information when you interact with our website, visit our facility, or communicate with us:

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms, book a session, or inquire about memberships.
• Health & Fitness Data: Information you voluntarily provide regarding injuries, medical conditions, or fitness goals during a free intro session, personal coaching, or on our waiver form.
• Payment Information: Credit card details and billing address processed through our secure third-party payment processor. We do not store full payment card numbers on our servers.
• Usage Data: IP address, browser type, pages visited, and time spent on our site via cookies and analytics tools.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• To process appointment bookings and membership registrations.
• To communicate with you about your sessions, account, or inquiries.
• To improve our website and services based on usage patterns.
• To send promotional emails about events, specials, or new programs (only with your explicit consent).
• To comply with legal obligations, including health and safety regulations.

3. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers: Payment processors, email marketing platforms, and scheduling software vendors who assist in operating our business, bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or to protect the rights and safety of our members and staff.

4. COOKIES & TRACKING

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings or our cookie consent banner. See our Cookie Policy for detailed information.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our website uses SSL encryption, and access to member data is restricted to authorized staff only. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

6. YOUR RIGHTS & CHOICES

• Access & Correction: You may request to view or update your personal information by contacting us.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email.
• Data Deletion: You may request deletion of your data, subject to legal retention requirements (e.g., waiver records).

7. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy whenever you visit our site.

9. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Iron Forge Athletics
3801 S Congress Ave, Suite 104
Austin, TX 78704
[email protected]
(512) 382-6417